Returns & Exchanges
At Flag Nor Fail, we want to ensure you are completely satisfied with your gear; therefore, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at the designated carrier location.
Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing